Take a look at some of our most frequently asked questions, to get a better understanding of how JML Fitness Family Membership works...

Q: What is JML Fitness Family Membership?

A: JML Fitness Family Membership is an online community platform designed to help you work towards a specific goal such as losing fat. 

Upon joining, you will be given a breakdown of how many calories you need to do this, as well as being given the tools you’ll need to equip yourself with on your journey.

Not only this but you will also get access to a catalogue of time efficient recipe ideas, weekly on demand classes, a progressive workout plan to follow (either at home or in the gym), your own personal fitness hub, weekly accountability check ins and access to our members only Facebook group.

Q: What do I get with JML Fitness Family Membership?

A: With JML Fitness Family Membership Standard plan you will get the following…

  • Access to more than 200 on demand home workouts with 3 NEW ones every week

  • A progressive workout plan each month whether training at home or in the gym

  • A weekly accountability check in 

  • Calculated calories and macros

  • Varied recipe packs with 15 brand NEW recipes added every month

  • Educational tutorial videos

  • Your very own fitness hub                                    

  • Private Facebook community

  • Entry to all JML Fitness monthly challenges

With JML Fitness Family Membership Gold plan you will get the following…

  • Everything on the standard plan


  • An initial 30 min goal setting consultation

  • A personalised exercise plan to follow

  • Daily support to keep you on track

  • 1 LIVE Weekly Group Check In

  • 1 LIVE Weekly Group Workout

Q: Is fat loss the only goal you can help me with?

A: No not at all! Most of our members join with goal of fat loss, however you can still join if you are working towards increasing your fitness, maintaining your current weight or gaining muscle.

Q: Do I need any equipment to join in with the on demand workouts?

A: Although most of our on demand workouts are bodyweight only, we would encourage you to invest in the following equipment so that you can join in with all classes…

  • Exercise mat

  • Aerobic step

  • Light Dumbbells (between 2-4kgs)

  • Kettlebell Set (between 4-12kg)

  • Resistance Bands

Q: Are the workouts LIVE?

A: On the Standard Plan there are no LIVE workouts, all workouts are available on demand via the app and private Facebook group, with 3 NEW workouts each and every week.

On the Gold Plan there is 1 LIVE class per week, in addition to the 3 on demand workouts.

Q: I don’t have a Facebook account, does this matter?

A: A Facebook account is beneficial to make the most of your membership subscription, as this is where you will really feel a part of the Family and benefit from the educational tutorials.

However, you can still join the JML Fitness Family without one, as you will find everything else you need via the app.

Q: How often can I check in for support?

A: As part of your subscription you will benefit from 1 weekly check in on both the standard and Gold Plan. With the Gold Plan, you will also benefit from a weekly LIVE Group Check in via our Zoom Hotseat.


There is also a Helpdesk for any technical queries you may encounter.

Q: Will I be tied in to a contract with the monthly membership?

A: No, our monthly membership can be cancelled at any time should you no longer be benefiting from your membership.


14 days written notice is required to cancel your membership via email. 

Q: When are membership payments taken?

A: Membership payments are taken via the card you made your initial payment on the same day every month. I.e. if you signed up on 21st January, your next payment would then be 21st February.

Q: I’ve never done calorie counting before, how will I learn?

A: Upon joining, you will be given a breakdown of how many calories you need. You will then have access to videos and user guides, explaining how best you can stick to these calories around your lifestyle.

Q: Will I need to cut out foods that I enjoy such as Pizza and Chocolate?

A: No, we encourage our members not to restrict anything. We are all for balance, enjoying less nutritious foods you like alongside foods that are full of nutrients. We will educate you on how you can do this.



Q: I am a Vegetarian/Vegan, are there recipes for me?

A: Yes, we have recipe ideas for both Vegetarians and Vegans as part of our membership package.



Q: Will I receive a meal plan to follow?

A: No, you will not receive a meal plan to follow. Here at JML Fitness we are firmly against giving our members meal plans to stick to.

Instead we will strive to teach you the skills to manage your own nutrition. From past experience, we have found this a much more sustainable way for our members to live.